Moooni Reviews
Moooni Customer Reviews (7)
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About Moooni.com Prices and Cost?
Moooni.com offers a range of luxury lighting solutions with a focus on affordable luxury designs. The prices for their unique cool fandeliers and awesome crystal chandeliers are designed to cater to different budgets, providing options that look expensive without breaking the bank. For instance, a Moooni Dimmable Fandelier Crystal Ceiling Fan with lights and remote is listed at $150.99, marked down from a list price of $255.29. Customers can enjoy free shipping and a 30-day money-back guarantee on purchases. Additionally, Moooni periodically offers sales, such as a Buy One Get One Free ceiling fan summer sale, and clearance events with significant discounts on various lighting fixtures.
About Moooni.com Popular Products and Services?
Moooni.com is known for its decorative fandeliers and crystal chandeliers, which are popular for their luxury designs and affordable prices. The 2022-Edition features unique and cool fandeliers that are considered an easy way to enhance the look of a house. These include high-tech fan-chandelier combos with quiet fans and 6-speed variations, designed to be space-saving and elegant. The crystal chandeliers are available in various styles, such as spiral raindrop, modern galaxy, and rectangular contemporary designs, catering to different tastes and room settings. The products are highly rated, with customers praising their quality, aesthetic appeal, and the class they add to living spaces.
Moooni.com Return Policy?
Moooni.com offers a 30-Day Return Policy where most items can be returned for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted. If there is any manufacturer defect or shipping damage, customers should contact Moooni.com within 48 hours with photos and videos for verification. After verification, a full refund, including the return freight paid, may be issued. However, if the return is not due to a manufacturer defect, customers are responsible for paying two-way freight, and the product must be sealed in the original packaging and in a resale state. Once the product is confirmed to be in resalable condition, a refund minus the shipping cost will be issued. Customized items and products that have been installed cannot be returned.
Regarding the Shipping Policy, Moooni.com offers free shipping within the United States mainland, with an estimated delivery time of 6-8 weeks due to Covid-19. Expedited shipping options are available at an additional cost, with an estimated delivery time of 1-2 weeks. For international orders, shipping fees are not included in the product price, and customers need to pay the worldwide shipping fee. The shipping time for international orders is also estimated at 6-8 weeks due to Covid-19.
How can I purchase from Moooni.com?
To purchase from Moooni.com, customers can select items from the US stock or overseas stock. Products available in the US stock are processed in 1 to 3 business days and shipped within 2-5 days. Items from the overseas stock are processed in 3 to 5 business days or 5 to 10 business days, depending on the item, with shipping times of 1-2 weeks for expedited shipping or 6-8 weeks for free shipping. Customers wishing to have products shipped only from the US warehouse should add a note stating "Cancel if no US stock available" in the customer note section or email within 24 hours after placing the order. For international orders, shipping fees are not included in the product price, and customers must pay the worldwide shipping fee. The shipping time for international orders is estimated at 6-8 weeks.
How can I contact Moooni.com for further inquiries?
For further inquiries, customers can reach out to Moooni.com through various methods. The contact number is 800-380-9116, and the email address is support@moooni.com. Customer service is available Monday to Friday, from 9:00 AM to 6:00 PM PST. Additionally, there is a live chat option available on the website for immediate assistance, and customers can also use WhatsApp for communication. It is recommended to check the FAQs on the website as well, as they may have answers to many common questions regarding products, shipping, and return policies.